This Service Agreement (“Agreement”) outlines the terms under which Evecolclough Woven Blanket, accessible via evecolclough.com, provides products, customer support, and related services to consumers worldwide. By purchasing or using any product from Evecolclough Woven Blanket, the customer (“User”) agrees to comply with the following terms and conditions.
1. Scope of Services
Evecolclough Woven Blanket specializes in the creation and distribution of high-quality woven blankets and other handcrafted textile goods. All services include product browsing, purchasing, order fulfillment, customer assistance, and after-sales support. Our commitment extends beyond product delivery to include ensuring customer satisfaction and building lasting relationships based on trust and transparency.
2. Acceptance of Agreement
By accessing evecolclough.com or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree, please discontinue use of the website and refrain from purchasing our products.
3. Eligibility
To make a purchase, you must be at least 18 years old or of legal age in your jurisdiction. By placing an order, you represent that you have the legal authority to enter into this Agreement and that the information you provide is accurate and complete.
4. Product Description and Accuracy
Evecolclough Woven Blanket strives to provide detailed and accurate descriptions of woven blankets and related items. However, since each product is handcrafted, minor variations in color, texture, or size may occur. These are not considered defects but rather reflections of authentic craftsmanship.
5. Pricing and Payment
All prices displayed on evecolclough.com are listed in the applicable currency and include taxes unless stated otherwise. We reserve the right to adjust prices without notice. Payment must be made in full before the order is processed. Accepted payment methods may include credit cards, PayPal, and other secure gateways provided on our website.
6. Order Confirmation
After placing an order, the customer will receive an automated confirmation email summarizing purchase details. This email does not constitute acceptance of the order but serves as acknowledgment of receipt. The final acceptance occurs when Evecolclough Woven Blanket dispatches the product and provides a tracking number.
7. Shipping and Delivery
Evecolclough Woven Blanket commits to delivering your products promptly and safely. Delivery times vary depending on destination and courier service. The customer is responsible for providing accurate delivery information. Failure to do so may result in additional costs or delays, which are not the responsibility of Evecolclough Woven Blanket.
8. Customer Responsibilities
The user agrees to use the website and products in good faith and for lawful purposes. You must not attempt to interfere with website functionality, compromise data security, or engage in fraudulent activities related to product orders or returns.
9. Warranty and Product Quality
All woven blankets and handmade goods are inspected prior to shipment. We guarantee that our products are free from major manufacturing defects for a period of 30 days after purchase. This warranty does not cover wear and tear, misuse, or improper care.
10. Returns and Exchanges
Refer to our Delivery and Exchange Policy for detailed terms. Customers must initiate return or exchange requests by contacting servicesupport@evecolclough.com within the specified period. Returned products must be unused and in their original packaging.
11. Intellectual Property Rights
All content, designs, images, and materials on evecolclough.com are the exclusive intellectual property of Evecolclough Woven Blanket. Users may not copy, modify, or reproduce any content without prior written permission. Violations may result in legal action.
12. Limitation of Liability
Evecolclough Woven Blanket shall not be liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or website errors. Our total liability under this Agreement shall not exceed the amount paid for the specific product that gave rise to the claim.
13. Privacy Protection
Your privacy is important to us. We collect and use customer information solely for order fulfillment and communication purposes. All data is securely processed and protected in accordance with applicable privacy laws. For details, refer to our Privacy Policy available on evecolclough.com.
14. Customer Communication
All official communication, including support and inquiries, must be directed to servicesupport@evecolclough.com. We aim to respond to all messages within one business day. Evecolclough does not communicate through unofficial social media accounts or personal emails.
15. Product Availability
All products listed on evecolclough.com are subject to availability. In rare cases where an ordered item is out of stock, customers will be informed promptly and offered a refund or suitable alternative.
16. User Conduct
Users agree not to misuse the website for unlawful purposes or transmit harmful code, spam, or offensive content. Evecolclough reserves the right to restrict access to users who violate these terms.
17. Modification of Services
Evecolclough Woven Blanket may update, modify, or discontinue any aspect of its services or products at any time without notice. Customers will be informed of significant changes affecting orders already placed.
18. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through amicable negotiation. If unresolved, disputes shall be governed by the laws of the jurisdiction where the company operates. Arbitration may be used as an alternative to litigation where permissible.
19. Force Majeure
Evecolclough Woven Blanket is not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or shipping disruptions.
20. Entire Agreement
This Service Agreement constitutes the entire understanding between Evecolclough Woven Blanket and the customer. It supersedes all prior communications or proposals regarding the purchase or use of our products.
By purchasing from Evecolclough Woven Blanket, you confirm your acceptance of all terms stated herein and acknowledge that this Agreement ensures fairness, clarity, and protection for both parties.